MTN Nigeria’s customers are currently experiencing difficulty in making calls and using their data as the company faces a prolonged downtime on its network spawning over 7 hours.
The telecom operator attributed the downtime on their network to multiple fibre cuts, saying its engineers are working assiduously to restore normal services.
MTN in a statement released vis its support hand on X, explained:
“Dear Customer, you have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts, affecting voice and data services.
“Our engineers are working hard to resolve this with services gradually being restored in some areas.
“We apologize for the inconvenience and ask for your patience & understanding as the team works to restore full service as soon as possible.”
In another message sent directly to some of its customers, MTN indicated that the service outage affected all the regions of the country.
According to the company, the problem started at about 1.39 PM on Wednesday, February 28.
