The Enugu Electricity Distribution Company PLC (EEDC) has once again commenced the Meter Asset Provider (MAP), a metering scheme that allows customers pay for meter and get reimbursed in form of energy over 36 equal installments.
The MAP, which is being reintroduced after it was suspended late last year will complement the National Mass Metering Program (NMMP), which is an initiative of the Federal Government, designed to close the existing metering gap in the sector.
The commencement of the initially suspended scheme was disclosed in Enugu on Thursday by the Head of Corporate Communications, EEDC, Mr. Emeka Ezeh.
According to him, customers should see the New MAP as another way of accessing meters, and take advantage of the scheme since it still amounts to getting the meters free, as the cost of purchase will be reimbursed.
Speaking further Emeka said customers can initiate the process by visiting any Customer Service Unit in any EEDC District Office to pick up the Meter application form, or alternatively, log on to EEDC website (www.enugudisco.com), click on the “MAP Meter Request” button to fill the online form.
Once the customer completes the form and returns to the Customer Service representative together with a copy of the latest electricity bill and a proof of identification (either Drivers License, Voters Card, NIN or International Passport), the pre-survey process will be initiated to ascertain the appropriate meter required for installation.
After the pre-survey process is concluded, the customer will be issued a Demand Note to make an upfront payment for the approved meter. This document will contain name of the MAP, the amount to be paid by the customer, the designated bank and account details.
Once payment for the approved meter is made at the designated bank, a copy of the bank Teller should be presented to the Customer Service representative at the EEDC District Office. This will kick off the process for Meter installation and within 10 working days of payment, the MAP is under obligation to have metered the customer.
Regarding the cost of the meters, Ezeh confirmed that a Single-Phase meter currently goes for N48,263.38, while a Three-Phase meter is N89,069.32. These costs are VAT inclusive.
“It is also important to emphasize that the meter application form is not for sale and is issued free.
“Customers should make payment into the dedicated bank account as provided in the Demand Note and not to any individual or group”, Ezeh stressed.
It was gathered that EEDC is already winding down on the “Phase O” of the NMMP and that over 92,000 customers have been metered under this program.
“The MAP and NMMP are to operate simultaneously and customers are free to use any of the metering programs”, Ezeh assured.
For enquiries or assistance, customers are encouraged to either approach the Customer Service representatives at the District Offices, call the MAP Help Desk on: 08150825365, the EEDC Call Center on: 084700100 or send an email to: [email protected].
