Leading fintech company, OPay Digital Services, has dismissed as false and malicious a viral social media publication claiming that the company would suspend operations from September 1, 2026, and urging customers to withdraw or transfer their funds.
The claim, which circulated widely across social media platforms on Sunday, purportedly warned OPay users that the fintech would embark on a prolonged break beginning September 1.
But OPay, in a statement published on its verified social media platforms, described the publication as false and assured customers that its operations remain fully active.
In a statement titled “This is FALSE!”, the company said: “OPay is not going on break by September. We’re here, and we’re going nowhere!”
The fintech also urged customers and members of the public to carefully scrutinise the viral publication, pointing to what it described as obvious inconsistencies and warning against relying on unverified information.
“True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags.
“Always verify before you share. Filter the noise! Follow our official pages for authentic OPay updates,” the company stated, ending the message with the hashtag, #OPayIsOkay.
Reacting separately, OPay’s Vice President, Public and Government Affairs, Dr. Maxwell Loko, described the viral post as “false, malicious and misleading.”
Loko stressed that OPay was not shutting down and warned customers against taking any financial decision based on the fabricated claim.
“This post is false, malicious and misleading. OPay is not shutting down, and customers should not be misled into withdrawing their funds based on fabricated information,” he said.
He further urged members of the public to disregard the publication and obtain information about the company only through its verified communication channels.
“We urge the public to disregard this post and rely only on OPay’s verified communication channels for official information,” Loko added.
The OPay executive also warned that attempts to deliberately circulate false information capable of causing panic or undermining confidence in a financial institution could have legal implications.
“The deliberate spread of false information designed to cause panic or undermine confidence in a financial institution is a serious matter and may have legal consequences,” he said.
The incident comes amid growing concerns over the circulation of fabricated digital content targeting businesses and financial institutions, with such claims capable of creating unnecessary panic among customers and damaging corporate reputations.
Although speculation has emerged in some quarters that the viral publication may be connected to competitive interests seeking to undermine OPay’s market position, there is currently no publicly established evidence linking any individual or organisation to the claim.
OPay subsequently advised its customers to exercise caution and verify any financial or operational announcement through its authenticated communication channels before taking action.
The company’s clarification puts to rest the viral claim that OPay would cease or suspend operations from September 1, 2026, reaffirming that its services remain available to customers.
